ISO 9001 Management Review Meeting

The management review is one of the cornerstones of the ISO 9001 Standard. In fact, although the ISO 9001 Standard is reviewed at least once every five years...

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Types of ISO 9001 Audits

While trying to find out how to get certified, you must have come across various types of audits – internal audits, certification audits, surveillance audits and supplier audits. You might be be wondering if all of these are required to get certified...

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Management commitment and why is it critical for ISO 9001 certification

ISO 9001 is a management tool with numerous benefits to an organisation. A critical factor in achieving the full benefit of the system is the commitment of management to the system...

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Safety Management Systems Give your Customers Confidence

Safety systems have evolved significantly and are requiring manufacturers to respond in an appropriate way.

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What is ISO 9001 Internal Audit

Internal audit is a mandatory requirement of ISO 9001. Internal Audits are conducted internally by the organization. That means the organization initiates and plans this audit...

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Key factors for successful implementation of ISO 9001 quality management systems in  SME

Management systems are not just tools for large organizations. 

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Continual Improvement: the Key to Business Growth!

Do you want your business to move in a positive direction? Want it to be more competitive? Embrace continual improvement! But, what is it precisely?

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Why monitor customer satisfaction

Businesses who succeed in a competitive marketplace are the ones that make customer satisfaction a key element of their business strategy. 

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Everything you Need to Know About ISO 9001 Certification Audit

A certification audit is done by a certification body against a chosen standard. As per businessdictionary.com, certification is a “formal procedure which an accredited or authorized person or agency assesses and verifies...

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Risk Management and ISO 9001 Quality Management

The term risk can be defined as those factors that companies have little to no control of. Risk can further be described as a situation involving exposure to danger.

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Everything you need to know about maintaining your ISO 9001 system

After completing a successful certification, many companies tend to take a laid-back attitude towards ISO 9001 and believe that this is the end of the process...

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ISO Standards and What They Mean for Your Busines

ISO standard are international standards published by ISO – the international Organisations for standardisation.

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How to Monitor Customer Satisfaction

The ISO 9001 standard is not prescriptive, it does not tell you how to monitor customer satisfaction. There are different methods for monitoring customer satisfaction and each organization should adopt the method that is most applicable to the organization.

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Financial Benefits of Implementing ISO 9001

Are you having a hard time deciding if ISO 9001 will be beneficial for your company? Are you in a dilemma on investing a huge amount of money in getting an ISO 9001 certification and not sure if the certification will bring you any financial benefits in future? These are questions that will come to any leader’s mind when they start their certification journey. We will try to answer few of these questions through this article..

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ISO Global client achieved ISO Certification with PWC

ISO Global client, My Energy Group (MEG), has achieved certification to ISO 9001 with Price Waterhouse Coopers (PWC), one of the four biggest professional services networks in the world.

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9 steps for developing & certifying an ISO 9001 Quality Management System

Before you embark on developing a Quality Management System, it is essential to ensure that senior management is fully behind the need for a Quality Management System...

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Industrial Manslaughter Laws – Protect Your Business And Employees

Industrial manslaughter is the criminal prosecution of employers for workplace deaths.
Industrial manslaughter laws have been introduced in ACT, Queensland, Victoria, Northern Territory and Western Australia.

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Design Verification vs Design Validation

Design Verification and Design Validation are key requirements in ISO 9001:2015, and often confused as one activity or confused with one another. However, these are distinct steps...

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Difficulties small businesses face in implementing management systems

Although the different standards, mainly ISO 9001 quality, AS/NZS 4801 safety and ISO 14001 environmental standards are applicable to any organization.

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