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  • ISO 9001
    Quality
    • What is ISO 9001
    • Quality Management Systems (QMS)
    • Our Methodology
    • Cost of ISO 9001
    • Integrated Systems
    • Internal Audits
    • Urgent Tenders
    • Gap Analysis
    • Maintaining your System after Certification
    • Simplifying your System
  • ISO 45001 & 4801
    Safety
    • What is ISO 45001
    • Safety Management System (OH&S)
    • Integrated Systems
    • ISO 45001 or AS/NZS 4801?
    • Transitioning AS/NZS48001 to ISO45001
    • Safety Management System Methodology
  • ISO 14001
    Environmental
    • Environmental System Development Services
    • Environmental Management System Methodology
    • What is an Environmental System and its Benefits
    • Integrated Systems
  • ISO 27001
    Information Technology
  • ISO
    Standards
  • ISO
    Services
    • Management Systems
    • Integrated Systems
    • Urgent Tenders
    • Internal Audits
    • Gap Analysis
    • Maintaining your ISO System
    • Simplifying your system
    • Internal Auditor Training
    • Construction industry
    • Risk Management System
  • Clients
    • Our Clients
    • Client Feedback
  • ISO 9001
    Resources
    • ISO Certification Australia | Certification Bodies in Australia
    • Guide to ISO 9001
    • Glossary of Terms
    • ISO 9001 Articles & News
    • How to Select a Certification Body
    • Can You Do It Yourself?
    • ISO 9001 Important Links
    • FAQ’s
  • About
    Us
    • About us
    • Our Team
    • Our Guarantee
    • Our Quality Policy
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    • Join our Team
Home FAQ’s

Frequently Asked Questions

How long does it take to get certified?

This depends on many factors – the size of the business, the service and products you provide and your needs. The Estimated Timeline section of your proposal has an estimated timeline recommended by our senior consultant based on your needs.

How much time will we need to put in?

The amount of your time required, will depend on the complexity of the business and on whether it is a simple Quality Management System or an Integrated Quality, Safety and Environment Management System.

Generally, after the business review meeting, which can be between 1 – 4 days, you will only need to allow typically between 2 – 4 days, spread over the development of the system, to review the completed system, introduce it to your business and be present at the Internal Audit.

Your proposal will indicate how much time will be required.

What is the process?

Over many years of working with businesses, we have developed a methodology that enables us to develop a user friendly ISO 9001 Quality systems which reflects the business needs in a short period of time with minimum disruption to the business.

Read more about our methodology for developing Quality Management Systems 

Will I need to introduce significant changes to my business?

Your system will be developed based on your existing processes and adding only what you need to meet the requirements of the standard. In most cases, you will have to implement minor changes to your business to satisfy the standard requirements. Our  consultants will provide recommendations regarding actions you will need to take in order to comply with the ISO standard and explain all options available to you.

How is the system delivered?

The Quality Management System will be delivered using a virtual document sharing system, unless you request otherwise.

We are  developing our own powerful document management system with automated quality management processes.

Is certification included in the cost?

The certification of the Management System is conducted by an independent certification body.
We can arrange for quotes for certification for you, so that you have a complete picture of the overall cost.

What resources will we need to commit?

The management team and appropriate personnel will need to be available for the Business Review meeting, though not everyone will be required for the full meeting.

You will need to appoint a Quality or Integrated Management Representative. This role is key in ensuring the success of:

  • the implementation of the system
  • the ongoing management of the system and maintenance of your certification.

However, depending on the size and complexity of the business, this role should only require 4 – 6 days per year.

What is the on-going commitment?

To maintain your certification you will need to conduct regular internal audits and to be audited by the certified auditor a minimum of annually and possibly every six months.  The frequency of audits may vary depending on their findings.

ISO Global can assist you with your internal audits if required.

How soon will I receive my certification notification?

Once you have successfully passed the initial certification audit the report is passed to the certifying body for validation.  Generally two weeks later you will receive your certificate.

Who develops the Quality Management documentation for the system?

Generally we will develop all documentation required for your quality system.

However some documentation, for example a position descriptions, or more technical documentation, for example a configuration procedure, or detailed work instructions may be best prepared by you.  We will provide guidance if required.

Read more

Our Quality Management Methodology

Maintaining your system after certification

Gap analysis

Internal audits

Internal auditor training 

Case studies (Coming Soon)

Integrated systems

 

100% success – Certification is guaranteed!

 

Improved operational control

 

We are ISO 9001 certified

 

User friendly systems trusted by certification bodies and auditors.

 

Get a system within 6-8 weeks

What our Clients Say

“Thank you so much for preparing us so magnificently for the implementation of our Quality Management System”“The system has been a benefit to the business from the point that we implemented it”

“ISO Global proved that the process doesn’t have to be difficult, lengthy or stressful”

“Our certification auditor described the system as “excellently done”

“Thank you and your team for the hard work and for holding our hand along the way”

Read More

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