ISO by Industry
ISO for the Construction Industry
Construction companies operate under high pressure to deliver projects on time and within budgets. The biggest challenge the Construction industry faces today is unskilled or untrained labour and subcontractors. Due to an inefficient workforce, inefficiencies in the system crop up and as a consequence delay projects. This can also lead to costly mistakes being made and projects being made unprofitable.
Another challenge that this industry faces is Workers’ safety. Construction is a high-risk industry and prone to accidents on site. A worker injured on site can lead to high insurance claims being paid and may lead to fines if found that certain regulations are not met. Also, to enter head contracts for building work that is funded directly or indirectly by the Australian Government, Construction companies need to get accreditation with OFSC – Australian Government Building and Construction Accreditation Scheme.
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ISO for Information Technology (IT) Industry
Business in the information technology sector face many challenges in their day-to-day operations which include increasing customer demands, cyber threats, emergencies where they should be ready with disaster recovery and business continuity or software release management problems. In today’s competitive digital world, it is important for IT companies to be on top of things and be ready to handle such situations proactively. Implementing ISO standards can help IT companies implement industry best practices to handle these challenges. ISO standards can help IT companies in achieving a competitive edge and can prove to be a game-changer hastening their growth to the next level.
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ISO for the Manufacturing Industry
Manufacturing companies operate under high pressure of delivering high-quality products while keeping the production costs within their budget. The manufacturing industry also struggles with labour issues as many manufacturing companies face employee shortfalls. Keeping up the employee morale and making the workplace safe for the employees is vital for a manufacturing company to ensure the retention of staff. Manufacturing companies also need to comply with legal requirements related to workplace health and safety and environmental risks. Therefore, it becomes important for manufacturing companies to work towards sustainability and provide people-friendly environment.
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ISO for Transport and Logistics Businesses
Transport and Logistics is the backbone of all businesses today. They are not only required to deliver goods in a timely manner but also need to ensure that they are delivered safely. All companies, be it a manufacturer, a distributor or a consumer, highly depend on transport and logistics these days. With just one setback in their services, the complete supply chain can be disrupted causing delays and eventually, loss of business. It becomes paramount for transport and logistics businesses to ensure that communications between different points of transit are smooth and complete system of getting goods from Point A to Point B is seamless. Some goods also need to be transported in a special environment, for example, items requiring refrigeration or certain food items need to be handled using HACCP standards. To handle such items, the transport companies should be well equipped with defined protocols for such goods.
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ISO for Healthcare Businesses
Safety and Security of patients are of prime importance in a healthcare business. A single patient complaint can have a very negative impact on your healthcare business. Securing patient data and ensuring that it does not reach any wrong hands is another area that healthcare companies need to be vigilant about these days. Cyberattacks have increased a lot in recent years and healthcare companies store a lot of sensitive data. That is why it becomes paramount for healthcare companies to ensure data security.
Another area that healthcare companies need to look into is workers’ health and safety. Healthcare workers, as well as visitors or patients on the premises, may face chemical, biological, ergonomic, physical and psychological hazards which can directly impact workers health and safety. This in turn affects or sometimes may disrupt the normal operation of healthcare service providers. Therefore, it is important for healthcare businesses to take proactive actions to mitigate all such risks.
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ISO for Engineering Businesses
Engineering businesses deal with complex activities including research, design, development, construction, testing, commissioning, maintenance, and project management. Engineering activities involve an array of environmental, safety and quality challenges and risks such as working under hazardous conditions, noise or air pollution, working with unsafe chemicals, operating heavy machinery, and the need to demonstrate high level of commitment to comply with regulatory requirements, industry standards and best practices. As a result, many Engineering companies turn to ISO to help them meet these challenges.
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ISO for Workplace Rehabilitation Providers
Workplace Rehabilitation Providers follow a service delivery model of workplace rehabilitation aimed at an early and safe recovery at, or return to work for workers who are injured at work. Workplace Rehabilitation Providers need to comply with the Nationally consistent approval framework for workplace rehabilitation providers. The framework requires that you establish a system within the organization focused at quality assurance and continuous improvement to get the required approvals.
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ISO for Recruitment and Labour Hire Businesses
Quality of services is one of the most important criteria that each customer considers while hiring new recruitment or labour-hire services company or retaining the old one. Quick fulfilment of resources and at the same time, providing resources that match the skill level and experience requirements of the client is what Recruitment and labour-hire services companies struggle with many times. Also, these companies need to be careful about the health and safety of their workforce, especially in high-risk industries like mining. If not taken care of, these issues can fetch a lot of bad reputation for recruitment and labour-hire services companies and can hamper business growth.
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ISO for Cleaning and Property Management
Much like all other businesses, Cleaning and property management service providers can sustain their businesses only when their existing customers are happy with the quality of services provided. Many times, due to a lack of communication between cleaning or property management service providers and the customers, requirements are not clearly understood or the level of service you provide is not clarified. Also, due to low involvement of Management and oversight on work done by cleaners or property managers, there can be a lot of gap between what was asked by the customer and what was delivered. This leads to customer dissatisfaction and loss of customers.
Lack of training is another concern area for cleaning and property management companies. On top of that, there is high competition in this area. Retaining old customers and getting new ones is a challenge today and high competition is hampering business growth.
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