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ISO Global
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  • ISO 9001
    Quality
    • What is ISO 9001
    • Quality Management Systems (QMS)
    • ISO Methodology
    • Cost of ISO 9001
    • Integrated Systems
    • Internal Audits
    • Urgent Tenders
    • Gap Analysis
    • Maintaining your System after Certification
    • Simplifying your System
  • ISO 45001 & 4801
    Safety
    • ISO 45001 Certification
    • Migrating to ISO 45001
    • Safety Management System (OH&S)
    • Integrated Systems
    • ISO 45001 or AS/NZS 4801?
    • Safety Management System Methodology
  • ISO 14001
    Environmental
    • ISO 14001 Cetification
    • Environmental Management System Methodology
    • Integrated Systems
  • ISO 27001
    Information Technology
  • All ISO
    Standards
  • ISO
    Services
    • Management Systems
    • Integrated Systems
    • Urgent Tenders
    • Internal Audits
    • Gap Analysis
    • Maintaining your ISO System
    • Simplifying your System
    • Internal Auditor Training
    • Australian Government WHS Scheme for Construction
  • Clients
    • Our Clients
    • Client Feedback
  • ISO 9001
    Resources
    • ISO Certification Australia | Certification Bodies in Australia
    • ISO by Industry
    • Guide to ISO 9001
    • ISO Standards for your Business
    • Glossary of Terms
    • ISO 9001 Articles & News
    • How to Select a Certification Body
    • Can You Do It Yourself?
    • ISO 9001 Important Links
    • FAQ’s
  • About
    Us
    • Contact Us
    • About us
    • Our Team
    • Our Guarantee
    • Our Quality Policy
    • Our ISO Certification
    • Join our Team
Home Our Quality Policy

Our Quality Policy

ISO Global started operating in 2002 with the mission of developing user friendly, easy to follow and cost-effective management systems that add value, rather than paperwork, to a business.

Drawing on our years of experience, we have developed a unique methodology for developing high quality, cost-effective management systems with minimal paperwork and no meaningless jargon. Our consultants work closely with clients to ensure successful implementation of their system and subsequent certification.

In recognition of its commitments to customers, the management of the company considers customer satisfaction and customer confidence in our services to be of the greatest importance. This is to ensure that the company maintains its viability in the marketplace.

Management has set quality objectives and these will be achieved by ensuring that all our operations and activities are carried out consistently, and are regularly monitored and recorded. To ensure this, the company has developed and implemented a Quality Management System that complies with the ISO 9001:2015 standard.  The Quality Management System is defined in documented management procedures, which provide clear standards and guidelines in all the appropriate areas of the company’s activities.

ISO Global management is committed to:

  • Identifying and managing the risks to our business;
  • Identifying and meeting the needs of our customers;
  • Satisfying all applicable requirements and complying with relevant laws and regulations;
  • Fostering good relationships with personnel and clients by effective communications with them, being accessible to all, transparent and open, timely and responsive and encouraging feedback;
  • Implementing and continually improving our quality management system;
  • Continual improvement of our processes to meet customers’ requirements;
  • On-going staff training and development.

This will be achieved through quality objectives, process control, technology, personnel empowerment and management commitment.

All ISO Global personnel are required to work towards the fulfilment of the Quality Management System and senior management will regularly review the System in order to maintain its suitability and effectiveness.

Avital Koren

Managing Director

100% success – Certification is guaranteed!

 

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What our Clients Say

“Thank you so much for preparing us so magnificently for the implementation of our Quality Management System”“The system has been a benefit to the business from the point that we implemented it”

“ISO Global proved that the process doesn’t have to be difficult, lengthy or stressful”

“Our certification auditor described the system as “excellently done”

“Thank you and your team for the hard work and for holding our hand along the way”

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