ISO Certification in the Healthcare Industry 

How ISO Certification Can help your Healthcare Business?

Safety and Security of patients are of prime importance in a healthcare business. A single patient complaint can have a very negative impact on your healthcare business. Securing patient data and ensuring that it does not reach any wrong hands is another area that healthcare companies need to be vigilant about these days. Cyberattacks have increased a lot in recent years and healthcare companies store a lot of sensitive data. That is why it becomes paramount for healthcare companies to ensure data security.

Another area that healthcare companies need to look into is workers’ health and safety. Healthcare workers, as well as visitors or patients on the premises, may face chemical, biological, ergonomic, physical and psychological hazards which can directly impact workers health and safety. This in turn affects or sometimes may disrupt the normal operation of healthcare service providers. Therefore, it is important for healthcare businesses to take proactive actions to mitigate all such risks.

ISO certifications can help you deal with all these challenges. ISO 9001 can help you build systems that ensure that you provide patient-centric high-quality healthcare services. ISO 27001 can help you establish an Information Security Management system which ensures the security of patients’ personal information. ISO 45001 standard can help you in establishing Occupational health and safety management systems which will handle all health and safety concerns of the workers.

Which ISO Standards are Best for a Healthcare Company?

ISO 9001 Quality Management System

The quality of healthcare services is of paramount importance for all healthcare companies. One careless mistake in the provision of healthcare services can hugely impact your business. ISO 9001 standard can help you establish a Quality Management System which is based on industry best practices. The standard helps you in ensuring that all needs and expectations of the patients are met. It helps you improve customer satisfaction and set up methods for process improvements which will beneficial to both employees and patients.

ISO 45001 Occupational Health & Safety

ISO 45001 is another standard that should be considered. This standard helps you identify and manage risks across the organization. By mitigating the health and safety risks, you ensure the well-being of your employees as well as patients.

There can be various workplace incidents that can lead to lost working days. This directly impacts the business and may result in losses to the business. ISO 45001 will help you reduce such incidents and prevent disruptions to the business.

ISO 27001 Information Security

 Another useful standard for healthcare business is the ISO 27001 standard. This standard will help you in protecting your patient data and minimise cyber threats to your business. The standard will not only help you define processes for managing your data but will also help you comply with privacy-related laws.