Continual Improvement: the Key to Business Growth!
Do you want your business to move in a positive direction? Want it to be more competitive? Embrace continual improvement! But, what is it precisely?
It is an ongoing improvement of services, products or processes through innovative and incremental improvements.
How is it done?
Among the most commonly used tools for it is “the plan-do-check-act (PDCA) cycle” – a four-step quality model, also referred to as Shewhart Cycle or Deming Cycle.